IT Support Assistant

Salary: £32,500 - 60,000 per year

Requirements

: Ability to multitask and remain calm under pressureFlexibility and adaptability in a dynamic work environmentSelf-motivated and able to work independently, with a knack for problem-solvingStrong communication skills for effective interaction with internal and external contacts Responsibilities: In this role, I will provide first line support for hardware and software issues in a Windows environment. My daily tasks will include:Offering desktop support via phone, email, and face-to-face interactionsInstalling company software such as Wareflow, SAP, MS Office, and design softwareSetting up new users and new PCsAdministering MS Windows Server, including Active Directory, DNS, and DHCPManaging backup administrationAdministering SAP, which includes unlocking and requesting new accounts and logging calls on the Head Office helpdeskRepairing or replacing PC hardware, peripherals, mobile devices, tablets, and printersCoordinating with external third-party suppliers for systems like CCTV and emailCollaborating with internal departments regarding CRM, SAP, Wareflow, and design softwareHandling telephony administrationSetting up company mobiles, handheld devices, and tabletsAdministering the network infrastructure, firewalls, and internet connectionsServing as the first point of contact for antivirus, iPads, and video conference systems Technologies: Active DirectoryCRMHardwareSupportMobileNetworkSAPWindows More: We are PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products. Our mission is to lead the industry by providing trendsetting, cutting-edge designs of unmatched beauty and quality, along with technologically superior products and reliable services.

We have been delivering architectural and design solutions for over 45 years, starting from a small village by the Mediterranean Sea in Castellon, Spain. Now, our presence spans over 140 countries through more than 400 showrooms and an extensive distribution network. This is a part-time position, offering 30 hours per week from Monday to Friday, with flexible working hours between 8 am to 2 pm or 9 am to 3 pm, including a 1-hour break. last updated 24 week of 2026